The highets level of security and savings for your telephone system

Techgenia VoiceLink:always-on communication

An effective solution for increasing collaboration by reducing telephony costs

Improving and facilitating communication and the exchange of information within and outside the company is a requirement for all organisations wishing to enhance their productivity and competitiveness on the market.

Up until now traditional telephony has been the main technology used by companies for working with external organisations. For years, companies have tried to optimise communications by reducing costs relating to the installation and maintenance of telephone systems and services.

Excessive corporate telephony costs penalise communication and divert resources that can be put to better use in activities more closely linked to the core business.

Techgenia VoiceLink responds effectively to the need for business efficiency and savings, by quickly implementing a new telephony system which brings together voice and data transmission in a single infrastructure, with the advantage of lowering call costs, greatly reducing operating costs, more effectively connecting geographically distant offices and branches and increasing the level of collaboration with remote users.

In addition, Techgenia VoiceLink allows the adding to traditional telephony of products and services that increase productivity and operating efficiency: conferences in real time, auto responders, call recording…

Furthermore, integration with CRM systems allows companies to increase the focus on customer care, by facilitating the traceability of relations with customers, suppliers and partners.